Local Pick Up in Red Hook, NY.
You can place an order for an in-stock product online and pick up your purchase the same day (during normal business hours) at our Red Hook, NY location. Best of all, local pickup is completely free. Simply make a purchase online and select Free Local Pickup as your shipping option. Same day local pick is not available for any custom order or special order products.
Delivery by Bayhorse
If your purchase is too large or too heavy for you to pick up on your own, you can choose to have it delivered to your home or business by Bayhorse. We have a basic delivery rate of $175.00 plus $7.00 per mile. We use Google maps to measure the distance in miles from our Red Hook, NY location to the shipping address on your order. If you require a delivery beyond 75 miles from our Red Hook, NY location, please contact us for a custom shipping quote.
Reschedule a Local Delivery by Bayhorse
If you need to reschedule a local delivery by Bayhorse, please contact us at least two days before the confirmed local delivery date. If we do not have at least two days notice, there will be a $25 fee to reschedule the delivery for a later date.
Direct Delivery from our Amish Builders
Builder-direct delivery allows us to offer a wide variety of custom order and special order products with the same level of service as if your purchase was delivered directly by Bayhorse. Purchases delivered via builder-direct delivery are sent straight from our builder to your location at no extra expense.
Bayhorse is proud to offer quality Amish-made products offering great value to our customers. Products received in good condition are not returnable. No refunds are available.
Each product is thoroughly inspected throughout the build and preparation process to make sure it is received in good condition. A final inspection is performed at the time of delivery to a customer's location or pickup by a customer at our location in Red Hook, NY. If you choose to pick up your purchase from our Red Hook, NY location, we also encourage you to inspect your new Bayhorse products before you take possession.
If you discover that an item is damaged, either at the time of delivery or pickup at our Red Hook, NY location, please report the damage to the Bayhorse delivery team or a member of our staff. For sheds, gazebos and other buildings, Bayhorse will arrange for a qualified repair technician to come to your location and correct the damage. For outdoor furniture and decor, Bayhorse will repair or replace the item. Bayhorse will either repair or replace the damaged item, as deemed necessary, and at our sole discretion.
If any repairs are made to a Bayhorse product by anyone other than a Bayhorse repair technician, we will not be responsible for repair or replacement of the product.
If you have any questions, comments or concerns, please contact us via email at firstname.lastname@example.org or call us at 1-845-758-1054.